Effective: January 2025

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At SKN Medical Spa ("we," "our," "us"), located in Ferndale, Michigan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us, whether online or in person.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Address

• Date of birth

• Payment information (e.g., credit/debit card details)

• Medical history and treatment preferences (as required for services)

b. Non-Personal Information

• Browser type

• IP address

• Cookies and usage data (e.g., pages visited, time spent on the website)

2. How We Collect Information

We collect information in the following ways:

• When you book an appointment online or in person

• Through forms completed at our spa

• When you contact us via email, phone, or through our website

• Automatically through cookies and similar tracking technologies on our website

3. How We Use Your Information

We use your information for the following purposes:

• To schedule and confirm appointments

• To provide personalized treatments and services

• To communicate with you regarding promotions, updates, and service reminders

• To process payments securely

• To improve our website, products, and services

• To comply with legal and regulatory requirements

4. Sharing Your Information

We may share your information in the following scenarios:

• Service Providers: With third-party vendors who assist with appointment scheduling, payment processing, and other business operations.

• Legal Compliance: If required by law or to protect our legal rights.

• Marketing Partners: With your consent, for promotional purposes.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

As a user, you have the following rights:

• Access: Request access to the personal data we hold about you.

• Correction: Update or correct your information.

• Deletion: Request that we delete your information, subject to legal or contractual obligations.

• Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in the email.

To exercise your rights, please contact us using the information below.

7. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect information from minors without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates the latest revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SKN Medical Spa
Address: 320 W. 9 Mile Suite A Ferndale, MI 48220
Phone: 248.565.5841
Email: info@sknmedicalspa.com
Website: www.SKNMEDICALSPA.com

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Thank you for trusting SKN Medical Spa with your care and privacy.